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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Wilson

January 23, 2026

5  out of  5
rating by Laura Wilson
"Paul and Jenni were very professional handling my life insurance questions and the application to approval process was very seamless. We are very happy with the help we received!"
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Jessi Hasler

January 23, 2026

5  out of  5
rating by Jessi Hasler
"As a newlywed insurance changes can be very stressful and confusing but Paul and Jinni helped explain everything so simply. I always know that I will have the best plans and Jinni was a big help in applying and moving things around."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Lavelle’s Team. "
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Ethan Brown

January 22, 2026

5  out of  5
rating by Ethan Brown
"Paul is the man! Super personable and makes insurance talk easy. That is mainly because we talk more than just insurance, he makes an effort to really know you and the events happening in your life. Y’all call Paul!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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ginger austin

January 20, 2026

5  out of  5
rating by ginger austin
"Great Service From Jenni , For Years And Clint Recently And Paul. All Are Very Helpful and Professional and Always Available, Very Good Service Very Pleased With Them For Years 🙂"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Lavelle’s Team. "
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Maureen Buhr

January 6, 2026

5  out of  5
rating by Maureen Buhr
"I frequently call the Paul Lavelle State Farm office related to my insurance questions. Today I got an email stating I have a premium due in 6 days, but I have not seen a bill. Clint was, as always, very helpful. He let me know what the bill was for, processed my payment and emailed me a receipt. I appreciate that all my contact with this office has been positive and helpful."
We responded:
"Thank you Maureen! Clint does a fantastic job of helping folks. Thank you for your business!"
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Deborah Stanley

December 9, 2025

5  out of  5
rating by Deborah Stanley
"I've always had excellent service from Paul Lavelle and his employees. Everyone is knowledgeable and kind, and they listen and act in my best interests."
We responded:
"Thank you Deborah for allowing us to protect what is important to you! We appreciate your business!"
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Deborah Jackson

December 4, 2025

5  out of  5
rating by Deborah Jackson
"I have had all of my insurance needs met by State Farm’s Paul Lavelle and staff for over 20+. I can truly say this has been a relationship that I have valued over the years. He and all of his office staff have provided my family and I with exemplary customer service. I cannot rave enough about all of the invaluable advice and assistance they have provided."
We responded:
"Thank you Deborah for your kind words! We appreciate your business "
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Athens Printing Payables

December 3, 2025

5  out of  5
rating by Athens Printing Payables
"Paul and his staff are friendly, knowledgeable and thorough. We have auto insurance (including 2 drivers under 25 yrs old), homeowners insurance and boat & jet ski coverage. The staff took the time to make sure we had the appropriate coverages and protection on all of our policies, and State Farm's prices were 15% lower than our previous insurance carrier. I highly recommend Paul, Jinni, Zach and Clint to assist with all of your insurance needs!"
We responded:
"Thank you so much Athens printing! We love helping you and your family with your car, home, and other insurance needs! We appreciate you!"
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Carrie Birdwell

November 24, 2025

5  out of  5
rating by Carrie Birdwell
"Great State Farm Agency, the best we've found! Very knowledgeable, attentive and helpful at every turn. Everyone is kind and always returns your call and is quick to explain plans and options and answer all questions. Highly recommend!!"
We responded:
"Thank you Carrie! We love hearing we are delivering great service and insurance to you and your family. We appreciate you!"
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elise buik

October 27, 2025

5  out of  5
rating by elise buik
"Our experience with Paul and the State Farm team has been outstanding!"
We responded:
"Thank you Elise for your kind words! We’re glad to know you are satisfied. If you ever have any questions or need assistance, we’re here to help!!"
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Scott Brantley

September 26, 2025

5  out of  5
rating by Scott Brantley
"Paul and his team were amazing to work with and I would highly recommend them to anyone in Athens needing insurance."
We responded:
"Thank you Scott! We look forward to serving you for your auto insurance and other insurance needs!!"
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Victoria Joy

September 24, 2025

5  out of  5
rating by Victoria Joy
"We are Lifetime State Farm Customers! We have found The Paul Lavelle Agency to be accessible, friendly, and professional! Clint is great to work with and has come to our rescue a few times this year! Thank you so much!"
We responded:
"Thank you Victoria! We appreciate you for entrusting us to take care of you and your family’s insurance. You made Clint’s day!"
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Mike Adang

September 18, 2025

5  out of  5
rating by Mike Adang
"Paul Lavelle's team is excellent. They prompty provide information in their office, on the phone and via email."
We responded:
"Thank you Mike! We appreciate you!"
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Ron Walcott

August 6, 2025

5  out of  5
rating by Ron Walcott
"Excellent and responsive agents! Keep up the good work!"
We responded:
"Thank you Ron! "
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Darren Mayner

March 14, 2025

5  out of  5
rating by Darren Mayner
"Never had a problem."
We responded:
"Thank you, Charbo, for your feedback! I'm glad to know you've never had any issues with our service. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
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Stan Plan

March 3, 2025

5  out of  5
rating by Stan Plan
"Zach and Clint are great! They have helped me with my renters insurance for the past 4 years, Best State Farm agency I’ve ever been with! If I could give more than 5 stars I would."
We responded:
"Thank you, Stan, for your fantastic review! I'm happy to hear that Zach and Clint have been able to assist you over the years. Your kind words about our office mean a lot to us. If you ever need anything else, feel free to reach out!"
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Karey Johnson

March 2, 2025

5  out of  5
rating by Karey Johnson
"Great customer service!!!"
We responded:
"Thank you, Karey, for your wonderful feedback! I'm happy to know you appreciated our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Tré Murphy

February 6, 2025

5  out of  5
rating by Tré Murphy
"ZACK GREAT HELP ON BEST PRICE"
We responded:
"I'm glad to hear that Zack was able to assist you in finding the best price, Tré! We appreciate your feedback and are always here to help with any of your insurance needs. Don't hesitate to reach out if you have any questions in the future."
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Jenny Javetz

February 3, 2025

5  out of  5
rating by Jenny Javetz
"I just want to share how great my experience has been with Zach. He took the time to walk me through all my options, answered every question I had, and made sure I understood everything. It’s rare to find someone who genuinely cares about getting you the right coverage at a fair price, but Zach truly does. Anytime I need help or have a concern, he’s quick to respond and always goes above and beyond. I honestly can’t recommend him enough!!"
We responded:
"Thank you, Jenny, for sharing your wonderful experience! I'm so happy to hear that Zach provided such thorough and caring service. It's fantastic to know he was able to guide you through your options and ensure you felt confident in your coverage. We appreciate your recommendation and are here for any future questions or assistance you may need!"
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Marva Cheapoo

February 2, 2025

5  out of  5
rating by Marva Cheapoo
"Very helpful. Agent was very willing to solve my concerns eventhough he was not the agent that had my policy. He went beyond his duty to make sure the issue was resolved and I received information needed concerning my policy with State Farm."
We responded:
"Thank you, Marva, for sharing your experience! I'm happy to know that our office was able to assist you and address your concerns, even though your policy wasn't directly with us. Going the extra mile to ensure you have the information you need is something we strive for. If you have any more questions or need further assistance, please feel free to reach out."
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Lindsey Hogan

January 30, 2025

5  out of  5
rating by Lindsey Hogan
"The best in town! Paul Lavelle’s office, particularly Jinni, It’s always right there ready to serve an assist. Thank you For providing quality, Customer Care!"
We responded:
"Thank you, Lindsey! I'm happy to know that you consider our office the best in town. Jinni and the rest of our team are dedicated to providing quality customer care, and it's wonderful to see that recognized. If you ever need assistance or have questions, we're here to help!"
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Parker Armstrong

January 25, 2025

5  out of  5
rating by Parker Armstrong
"I have been a customer at Paul Lavelle State Farm for nearly 10 years and always receive top notch service! Jinni, Lynn and Paul are a fantastic team and always able to assist. Even when I moved away, I kept my policies with Paul because of the great service. You won’t go wrong choosing this team for your insurance needs!"
We responded:
"Thank you, Parker, for your loyalty and for sharing your experience with us! I'm glad to know that Jinni, Lynn, and the rest of our team have been able to provide the assistance you need over the years. It's wonderful to hear that even after moving, you chose to keep your policies with us. We're always here to help with your insurance needs. If you have any questions or need assistance, feel free to reach out anytime!"
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Eddie Gross

January 24, 2025

5  out of  5
rating by Eddie Gross
"Best customer service one can ask for! just great people!!! Good and honest people are hard to find in the age we live in... well stop looking now... they are here! They saved me $$$$ by switching to them for my personal and my business... glad we made the change for not just my wallet but also the people.... many thanks and we look forward to being a customer for many years to come!"
We responded:
"Eddie, I'm so happy to hear that you've had such a positive experience with our team! It's wonderful to know that we've been able to help you save money for both your personal and business needs. We're grateful for your confidence and look forward to serving you for many years to come. If you ever have any questions or need assistance, feel free to reach out to us anytime!"
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Alli Kennamer

January 4, 2025

5  out of  5
rating by Alli Kennamer
"The entire team at Paul's office is amazing and Jinni at Paul's office is an absolute GEM! Jinni is very helpful in explaining what my coverage looks like and giving me options that fit within my budget."
We responded:
"Thank you, Alli, for your wonderful feedback! I'm happy to hear that you found our team amazing and that Jinni was able to assist you effectively. Her ability to explain coverage and provide budget-friendly options is truly valued. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jared Marsden (RealtorJared)

December 16, 2024

5  out of  5
rating by Jared Marsden (RealtorJared)
"Paul Lavelle and team never disappoint! Jinni Gooch is always available to help and answer my many questions. Paul, Jinni, and State Farm are highly recommended! Thank you! 🔥"
We responded:
"Thank you, Jared! I'm glad to know that Jinni and the team have been able to assist you effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, we're here to help!"