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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Felix

March 2, 2026

5  out of  5
rating by Randy Felix
"Jinni at State Farm is outstanding and she is always there to help me when I need her. Could not ask for a better agent . Thank you"
We responded:
"Thank you so much for the 5-stars, Randy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Lavelle’s Team anytime."
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Julian Maluret

February 26, 2026

5  out of  5
rating by Julian Maluret
"Zach and Paul were amazing! Zach answered all my questions, which there were plenty of and made sure that all of my needs were covered. Switching from previous carrier which I had been with for almost 6 years, so that says a lot about the service and people behind Paul Lavelle State Farm! Great people to do business with, would recommend them 10/10!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sally Spillane

February 25, 2026

5  out of  5
rating by Sally Spillane
"Very happy with Paul’s State Farm team!"
We responded:
"Thank you for the 5-star review, Sally! Here on State Farm Agent Paul Lavelle’s Team, we are proud to serve our community and appreciate your recognition. "
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Cat Montgomery (Cat's Home)

February 19, 2026

5  out of  5
rating by Cat Montgomery (Cat's Home)
"Zach and Clint are phenomenal agents. Zach is ALWAYS available to take my calls and has supported me in my urgent needs. Clint and Zach - thank you for always being available to support your clients."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Paul Lavelle’s Team. "
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Alex Ruc-House

February 13, 2026

5  out of  5
rating by Alex Ruc-House
"Great insurance multi policy."
We responded:
"Alex, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Lavelle’s Team—we are always here to help!"
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troy sturdivant

February 13, 2026

5  out of  5
rating by troy sturdivant
"Jenni and the team do a great job. She has eyes available and super helpful!"
We responded:
"troy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Paul Lavelle’s Team is just a call or email away!"
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Kimberly Lewis

February 12, 2026

5  out of  5
rating by Kimberly Lewis
"Zach Gattie is hands down the best agent I have ever worked with! He is so professional, friendly, and quick at replying to any questions you have. Thanks to him I was able to bundle my auto and renters insurance for such a great price. His team is consistently looking for ways to save you money and get you the coverage you need. I recommend this branch and Zach Gattie to anyone looking for exceptional customer service!"
We responded:
"Kimberly- thanks so much Zach does a fantastic job!"
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Ashith Patel

February 11, 2026

5  out of  5
rating by Ashith Patel
"I have been with Paul Lavelle for over 20 years. I have always received the best advice for me and my family. I have all of my insurance needs from him. I stick to people I like and trust. Sometimes its not about the money but the service I receive. You pay for what you want. I have my car, house and life insurances with him. Paul has taken care of my needs on various occasions. Once, I was in India and a tree fell on my house. Called him up from India and he arranged for everything. Started the repair work and arrange for cleanup. I also recommend him to my friends."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Paul Lavelle’s Team! We deeply appreciate your kind words here in Watkinsville . "
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Nik Haight

February 10, 2026

5  out of  5
rating by Nik Haight
"Great people!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Lavelle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joe Anderson

February 7, 2026

5  out of  5
rating by Joe Anderson
"I’ll say this. If you need any insurance, you gotta call them! They are down to earth people willing to help! I sincerely appreciate Paul and his staff! They are soooo awesome. Thank you State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, Joe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Laura Wilson

January 23, 2026

5  out of  5
rating by Laura Wilson
"Paul and Jenni were very professional handling my life insurance questions and the application to approval process was very seamless. We are very happy with the help we received!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jessi Hasler

January 23, 2026

5  out of  5
rating by Jessi Hasler
"As a newlywed insurance changes can be very stressful and confusing but Paul and Jinni helped explain everything so simply. I always know that I will have the best plans and Jinni was a big help in applying and moving things around."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Lavelle’s Team. "
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Ethan Brown

January 22, 2026

5  out of  5
rating by Ethan Brown
"Paul is the man! Super personable and makes insurance talk easy. That is mainly because we talk more than just insurance, he makes an effort to really know you and the events happening in your life. Y’all call Paul!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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ginger austin

January 20, 2026

5  out of  5
rating by ginger austin
"Great Service From Jenni , For Years And Clint Recently And Paul. All Are Very Helpful and Professional and Always Available, Very Good Service Very Pleased With Them For Years 🙂"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Lavelle’s Team. "
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William George

January 20, 2026

5  out of  5
rating by William George
"Always there when I need them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Lavelle’s Team. "
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Melanie Matthews

January 16, 2026

5  out of  5
rating by Melanie Matthews
"Jinni for the win!"
We responded:
"Thank you for the 5-star review, Melanie! Here on State Farm Agent Paul Lavelle’s Team, we are proud to serve our community and appreciate your recognition. "
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Johnny Waters

January 8, 2026

5  out of  5
rating by Johnny Waters
"Very helpful and friendly. My questions were answered in a timely manner and my needs were met in a very short time frame. Everyone I spoke to was very informative. I would trust them with any insurance needs I might have in the future."
We responded:
"Thank you so much Johnny! We look forward to helping with all your insurance needs in the future."
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Cj Broughton

January 7, 2026

5  out of  5
rating by Cj Broughton
"Jinni Gooch helped me out so much with getting a better price on my car insurance. She answered everyone of my questions and showed that she knew what she was talking about. This agency in general is very professional and cares about its customers. I highly recommend to anyone looking to get a better rate and be at a place that actually cares about its customers."
We responded:
"Thank you CJ for allowing us to help you with your auto insurance! You made Jinni’s day! "
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Maureen Buhr

January 6, 2026

5  out of  5
rating by Maureen Buhr
"I frequently call the Paul Lavelle State Farm office related to my insurance questions. Today I got an email stating I have a premium due in 6 days, but I have not seen a bill. Clint was, as always, very helpful. He let me know what the bill was for, processed my payment and emailed me a receipt. I appreciate that all my contact with this office has been positive and helpful."
We responded:
"Thank you Maureen! Clint does a fantastic job of helping folks. Thank you for your business!"
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Deborah Stanley

December 9, 2025

5  out of  5
rating by Deborah Stanley
"I've always had excellent service from Paul Lavelle and his employees. Everyone is knowledgeable and kind, and they listen and act in my best interests."
We responded:
"Thank you Deborah for allowing us to protect what is important to you! We appreciate your business!"
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Deborah Jackson

December 4, 2025

5  out of  5
rating by Deborah Jackson
"I have had all of my insurance needs met by State Farm’s Paul Lavelle and staff for over 20+. I can truly say this has been a relationship that I have valued over the years. He and all of his office staff have provided my family and I with exemplary customer service. I cannot rave enough about all of the invaluable advice and assistance they have provided."
We responded:
"Thank you Deborah for your kind words! We appreciate your business "
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Athens Printing Payables

December 3, 2025

5  out of  5
rating by Athens Printing Payables
"Paul and his staff are friendly, knowledgeable and thorough. We have auto insurance (including 2 drivers under 25 yrs old), homeowners insurance and boat & jet ski coverage. The staff took the time to make sure we had the appropriate coverages and protection on all of our policies, and State Farm's prices were 15% lower than our previous insurance carrier. I highly recommend Paul, Jinni, Zach and Clint to assist with all of your insurance needs!"
We responded:
"Thank you so much Athens printing! We love helping you and your family with your car, home, and other insurance needs! We appreciate you!"
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Carrie Birdwell

November 24, 2025

5  out of  5
rating by Carrie Birdwell
"Great State Farm Agency, the best we've found! Very knowledgeable, attentive and helpful at every turn. Everyone is kind and always returns your call and is quick to explain plans and options and answer all questions. Highly recommend!!"
We responded:
"Thank you Carrie! We love hearing we are delivering great service and insurance to you and your family. We appreciate you!"
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elise buik

October 27, 2025

5  out of  5
rating by elise buik
"Our experience with Paul and the State Farm team has been outstanding!"
We responded:
"Thank you Elise for your kind words! We’re glad to know you are satisfied. If you ever have any questions or need assistance, we’re here to help!!"
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Scott Brantley

September 26, 2025

5  out of  5
rating by Scott Brantley
"Paul and his team were amazing to work with and I would highly recommend them to anyone in Athens needing insurance."
We responded:
"Thank you Scott! We look forward to serving you for your auto insurance and other insurance needs!!"