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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Wray

July 14, 2026

5  out of  5
rating by Chris Wray
"Paul and his team are great to work with. helped my parents with their Medicare supplement and retirement as well"
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Kara Sgarlata

July 13, 2026

5  out of  5
rating by Kara Sgarlata
"Jinni is awesome!! Every one in the office is so nice but she is so personable and patient. 🩷"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Lavelle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Haoyang Liu

July 13, 2026

5  out of  5
rating by Haoyang Liu
"Very easy to get a quote!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Lavelle’s Team. "
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Monty Johnson

July 11, 2026

5  out of  5
rating by Monty Johnson
"Had a great review session with Jinni. She answered all my question. Very friendly and personable."
We responded:
"Thanks so much for the fantastic rating, Monty! We are so glad you had a positive experience with us here on State Farm Agent Paul Lavelle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Carla Johnson

July 10, 2026

5  out of  5
rating by Carla Johnson
"Great insurance company my insurance is cheaper that GEICO."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Watkinsville to know that you had such a wonderful experience with us here on State Farm Agent Paul Lavelle’s Team."
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Bill Talmadge

June 29, 2026

5  out of  5
rating by Bill Talmadge
"I needed a replacement card. and they responded promptly and professionally."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Lavelle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Steven Mitchell

May 26, 2026

5  out of  5
rating by Steven Mitchell
"Jinni and Lynn are great insurance agents. I have been dealing with them since I joined in 2019. They are easy to talk to and very helpful whenever I have any concerns or questions. They have never rushed me off the phone and will have general conversation with me. I feel appreciated as a customer. Check them out. I'm glad I did when I got referred to State Farm, I also want to say that they have added Zach and Clint to their staff and they are just as good as Jinni and Lynn, which is a very good thing. I think most insurance companies are overpriced though, across the board"
We responded:
"Thank you Steven! We appreciate you and our goal is to help you prepare and recover from the unexpected!"
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Heather Ryland

May 18, 2026

5  out of  5
rating by Heather Ryland
"Jinni at State Farm is always extremely helpful, thorough, quick to get in contact with me and very personable."
We responded:
"Thank you for the 5-star review, Heather! Here on State Farm Agent Paul Lavelle’s Team, we are proud to serve our community and appreciate your recognition. "
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Jenifer Marquardt

May 15, 2026

5  out of  5
rating by Jenifer Marquardt
"I have always been exceptionally pleased with the help I have received from this group. Today I had three different questions and Colin Bowen was professional, efficient, answered all my questions, and sent a follow up email confirming our arrangements within minutes!"
We responded:
"Thank you so much for the 5-stars, Jenifer! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Lavelle’s Team anytime."
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Diedre Holzberger

May 15, 2026

5  out of  5
rating by Diedre Holzberger
"Love this office. Jinni is the best to work with!"
We responded:
"Thanks so much for the fantastic rating, Diedre! We are so glad you had a positive experience with us here on State Farm Agent Paul Lavelle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Barbara Colbert

May 12, 2026

5  out of  5
rating by Barbara Colbert
"The service was excellent everything was clearly understood and he he did a great job of telling me what all was covered on my policy"
We responded:
"Barbara, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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brian bowen

May 1, 2026

5  out of  5
rating by brian bowen
"I have been a happy and satisfied customer of Paul and Jinni for over 3 decades. They have always been there when I have needed them."
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Bethany Beougher

April 29, 2026

5  out of  5
rating by Bethany Beougher
"Jenni has been absolutely amazing to work with. She's worked around my schedule to help get me the best quotes for not just our new home but also for our auto policies as well."
We responded:
"We appreciate your review, Bethany. We are so happy that you had such a wonderful experience with State Farm Agent Paul Lavelle’s Team here in Watkinsville ! "
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Brady Frazier

April 21, 2026

5  out of  5
rating by Brady Frazier
"Jinni was a magnificent help. I was looking to switch companies and she made it a smooth and easy process for me. I recommended giving her a call if you need help as well!"
We responded:
"Thank you for the 5-star review, Brady! Here on State Farm Agent Paul Lavelle’s Team, we are proud to serve our community and appreciate your recognition. "
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Gloria Wallker

April 20, 2026

5  out of  5
rating by Gloria Wallker
"Every time I call, whether I speak to Clint, Zack or Jinni, they always get right on it! They never disappoint with any and everything I need and explaining any questions I have regarding all my insurance concerns."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Lavelle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Darrin Luke

April 17, 2026

5  out of  5
rating by Darrin Luke
"Love this agent! Their whole team was timely and well informed in the products. They truly covered me for my specific situation. Give them a call and you will be well surprised with the quality you will receive. They’re amazing."
We responded:
"Thank you for your kind review of State Farm Agent Paul Lavelle’s Team. We appreciate it!"
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Candice Smith

April 14, 2026

5  out of  5
rating by Candice Smith
"Jinni truly has been the best making sure all my questions are answered and we've gone over every detail. She took her time giving me multiple different options for quotes and making sure we are all covered. By far the best office staff I've dealt with in my 15 years as a customer."
We responded:
"Candice, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Lavelle’s Team!"
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Lula Sheats

April 14, 2026

5  out of  5
rating by Lula Sheats
"Great service, and friendly. I have been insured with the company for two years. Have had a problem with their service. Home and car are with this company."
We responded:
"Thanks so much for the fantastic rating, Lula! We are so glad you had a positive experience with us here on State Farm Agent Paul Lavelle’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Suchit Parikh

April 7, 2026

5  out of  5
rating by Suchit Parikh
"I have a property insured with StateFarm through Paul Lavelle's agency. I mostly work with Zach, and it has been a consistently professional experience. Zach is on top of any requests I have had, and he communicates well and on time. I am in a different state, so the prompt and clear communication becomes even more important, and so far, I have had a very smooth experience."
We responded:
"Thanks so much for the amazing review, Suchit! We really appreciate your support here in Watkinsville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sandra S

April 1, 2026

5  out of  5
rating by Sandra S
"Jinni Gooch was a great help with our insurance move. Very patient and easy to talk with. All information was updated for both auto and our new rental home. Looking forward to working with her in the future."
We responded:
"Sandra, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Lavelle’s Team!"
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Joey

March 30, 2026

1  out of  5
rating by Joey
"Do not go here!! They absolutely do not care about you!! They did me so wrong and when I left them they came after me again!! Putting me at default for an accident that they originally said wasn’t my fault!!"
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The Academic Society with Toyin Alli (The Academic Society)

March 23, 2026

5  out of  5
rating by The Academic Society with Toyin Alli (The Academic Society)
"The personalized care from the Paul Lavelle team is unmatched! They have helped me with car, renters, life, and homeowners insurance. Whenever I need help, they are quick to answer and always have a solution."
We responded:
"The, thank you for your wonderful review of State Farm Agent Paul Lavelle’s Team!"
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alan dunn

March 18, 2026

5  out of  5
rating by alan dunn
"Zach helped me save money with my auto and home insurance. This guy was so helpful, he made my life decisions easy to make. I'm so grateful 🙏"
We responded:
"alan, thank you for your wonderful review of State Farm Agent Paul Lavelle’s Team!"
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Brandie

March 17, 2026

5  out of  5
rating by Brandie
"Best in the business. If you want an agent who actually cares about you and your family and getting you coverage that actually protects you , this is the right agency for you. They hooked me up with not only auto and home insurance but Life insurance and short term disability!"
We responded:
"Brandie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Wayne Brown

March 10, 2026

5  out of  5
rating by Wayne Brown
"Jinni Gooch was very helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Paul Lavelle’s Team! We deeply appreciate your kind words here in Watkinsville . "